Returns & Exchanges
At Nuage, we want you to feel as light as a cloud in our collections. If your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items with all original tags attached and include the packing slip inside the box to ensure faster processing.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing